Privacy Policy - Castle

At Castle, we are deeply concerned about your privacy. This Privacy Policy describes how information related to you is collected, LLC with its affiliated companies ( "we" or "us") when you use our app and services. Your use of Castle constitutes acceptance of the terms of this policy.

Information We Collect

When you use Castle, we collect the types of information listed below:
Information You Provide: To register an account with Castle, we request personal information such as your name, email address, as well as other information required to personalize your experience.
Usage Data: We gather information about how you use our app, such as the movies you watch, the shows you watch and your preferences and how often you access our service.
Device Information: We may collect information about the mobile device or computer you use to access our service, including the hardware model, operating system and version, device identifiers, and mobile network information and information about the use of our service.

How We Use Your Information

We will use the information we receive to:
Personalisation: Tailoring recommendations and content to your interests based on information you view.
Services Improvements: Analyse usage patterns and improve our Services, to provide you with the best streaming experience you deserve.
Contact: To post, or otherwise communicate with you via the Site or Services, including rewards and customer service related to the Service.

How We Protect Your Information

We care about your privacy and the security of your personal information. We rely on encryption and secured protocols to secure your data. But no method of transmission over the Internet is 100% secure and, even though we try to protect your information, we cannot ensure or warrant the security of such information.

Sharing Your Information

We do not rent, sell, or share personal information about you with other people or nonaffiliated companies. But we may disclose your data to trusted third-party service providers who are helping us operate the app, including such as hosting and analytics services. Such third parties are not permitted to disclose your information and are only authorized to access such information as necessary to provide such services.

Cookies and Tracking Technologies

Castle uses cookies and similar technologies on our site. These technologies are used to remember your preferences, analyze how you use the app, and optimize our service. You can modify your browser settings to control cookies, but some of the app’s features will not work without them.

Your Choices

You have the right to:
Access and change your data: You can access and change your data and account information at any time from the app settings.
Opt-Out from communications: At any time, you may opt-out of receiving further promotional emails or notifications by following the unsubscribe instructions in the communication or by adjusting the communication preferences in your account.
Delete Your Account: You can delete your account by either directly contacting support or through the app using the deletion feature.

Children’s Privacy

Castle does not knowingly collect or solicit information from, market to or accept service from children under 13. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information.

Changes to This Privacy Policy

This Privacy Policy may be updated by us at any time. We will notify you of any changes by posting the new Privacy Policy on this page with the website, and update the effective date at the top. We suggest that you periodically review this policy to understand how we protect your privacy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please email us.